Service and Application Support

Arcam has a dedicated team of qualified and highly skilled service engineers that ensure the performance of the machines throughout their lifetime. Arcam’s service agreements include spare parts, updates, 24/7 phone / mail support, preventive maintenance actions as well as emergency support.

In addition to our field service engineers, Arcam also has a team of application support specialists that support the optimization of the EBM process settings for your specific production application.

Arcam also offers a range of training packages, from initial operator training to advanced training courses tailored for customers wanting to develop the EBM process for new materials. To learn more about our training classes contact visit the Arcam Academy Training page.

Register a service request by emailing moc.m1490292803acra@1490292803tropp1490292803us1490292803.

Our Service Offices are listed below:

Asia
Arcam (Beijing) Industrial Equipment Limited
3-512 Ziyuguoji
Yinhenanjie 2, Shijinshan District
100043 Beijing, China
Phone: +86 1068 7051 15

Europe and Rest of the World
Arcam AB, Headquarters
Krokslätts Fabriker 27A
SE-431 37 Mölndal
Sweden
Phone: +46 (0)31 710 32 00

Italy
Arcam Cad to Metal srl
Via Bellardi 36/A,
10146 Torino, Italy
Phone: +39.335.6380136

United Kingdom
Arcam Cad to Metal Ltd.
Unit 3, Benford Court,
Lower Cape Road,
Warwick, CV34 5DA, UK
Phone: +44 1926 4913 00

North America
Arcam Cad to Metal Inc.
6B Gill Street,
Woburn, MA 01801, USA
Phone: +1 781 281 1718

Arcam Brochure